Corporate Therapy
by Tim Mills
BSc. FRICS MGHR MHA Adv.Dip.Hyp
Strategies are made and implemented by people not enterprises.
Judgements are made by people not companies.
Decisions are made by people not organisations.
Actions are taken by people not businesses.
All commercial and organisational activities and success are
created by people.
Their culture is the sum total of all their behaviours and
can be characterised.
When results do not happen according to plan, it is not for
reasons of the company.
It is because of imbalance and lack of harmony in personal
behaviours.
This creates misalignments between and within the people who
make up the company, their actions, attitudes, relationships
and the vision and strategies of the enterprise. The result
is a depleted ability to manage paradox and be fully effective.
Corporate Therapy is a flexible combination of management
consultancy, coaching, psychotherapy, counselling and life
skills available to the individuals who comprise groups, teams,
management, organisations and business culture, according to
need.
Corporate Therapy works by giving attention to the organisation
from all directions - top down and bottom up - from the Vision
and Mission, through strategies for achieving them, leadership
actions, people practices, structures, competitive contexts,
cultural norms and change, decisions and performance right
through to the expectations and behaviours of people.
The factors that shape corporate
culture strongly influence behaviours and decisions. These,
in turn, help to determine
performance. Thus behaviour and decisions are the most important "outputs" of
culture. This is why they are the fulcrum of corporate success.
Studies from all sectors of successful commercial and professional
enterprise indicate that the most effective efforts reflect
the following logic:
1. In any organisation, high performance comes from appropriate
behaviours and decisions on the part of its people.
2. Culture determines behaviour and decision patterns.
3. The characteristics of culture and the forces that shape
it can be defined.
4. To reshape culture, or to maximise the benefits of the
existing culture, managers must be aware of these characteristics
and shaping forces and work with them directly and indirectly.
The principal challenge is to
adjust all the "inputs" or
influencing factors so that they operate in balance and harmony.
Strong cultures with a good fit
to strategy – and the
business results or potential to prove it – attract the
best people. Many enterprises draw their strength and competitiveness
from a single source – their people. The best people
are attracted to firms that actively support values such as
integrity, quality and care for the individual.
Such organisations have come to recognise that:
A. People costs are the largest single element of operating
costs and
B. The marginal revenue generated
by "switched-on" people
can make the difference between success and mediocrity.
Developing
an environment to forge values and focus on people does not
just create a nice place to work. It is about achieving
all objectives in the vision. To achieve these objectives there
needs to be recognition of the relative significance of all
the influencing factors
and resources available to design and implement the changes
required. This is powerful management.
Corporate Therapy provides
energy and direction to achieve balance and harmony and to
manage paradox effectively.
This enables enterprises to better
achieve their visions using
effective strategies relevant to all the stakeholders in appropriate
balance.
Corporate Therapy improves performance at every level.
It is tailored to the specific requirements of each client
in every aspect.This means it is tailored to fit your corporate
culture and your people because it operates on an individual
basis.
Corporate Therapy is
especially valuable in multi-cultural environments.
It is also
tailored to fit national and regional cultures. This enables
a more effective competetive advantage by building on the existing
culture and not imposing foreign or unnatural expectations.
Corporate Therapy better enables enterprises to operate successfully
in the global business environment.
Client List:
The National Trust
Cambridge University Examination
Syndicate
University of Luton
Colchester Business Enterprise
Agency
Health and Safety Executive
Norfolk County Council
Suffolk County Council
Ipswich Borough Council
Faber Maunsell
Solicitors and Property Consultants
Tim Mills has over 20 years experience in directorships, team
management, capital and revenue projects, commercial operations,
business risk assessment, change-management and corporate integration
programmes. He has provided consultancy services for individuals
and enterprises in the private, public and not-for-profit sectors
for 6 years. He specialises in enabling clients to identify
and effectively deal with barriers to success.
He is also a practising psychotherapist and provides management
consultancy, corporate therapy, coaching and psychotherapy
services for organisations and individual clients across the
UK and Eire.
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